F.A.Q.

    
                    FREQUENTLY ASKED QUESTIONS

HOW LONG HAVE YOU BEEN IN BUSINESS ?

KILITIS  JEWELS has been successfully on business over 35 years.
The company is owned by P & I Kilitis  which was founded over 35 years
ago and is a respected company  in the Greek diamond jewelry industry.
How do I work with a KILITIS Jewels ?
We offer a no-pressure, non-intimidating, friendly environment.
Read bellow to learn how we work with our clients.

Can you work with my budget?
Absolutely. We can work with any budget and assure you that we can 
deliver the most for the money you can spend.
We can also assist you in determining which characteristics are most
important,those characteristics not to sacrifice on.

What credit cards do you accept?
We accept Visa, Mastercard , Diners Club and American Express.
  
    
What is the average price for an engagement ring?
The average price for an engagement ring is between  € 2,650 and € 7,500.
The standard rule of thumb is 2 to 4 month's salary.
However, we frequently work with budgets exceeding €75,000.

How do I know I am getting fair price and value?
We encourage you to compare the stones we quote you to stones of exact
size, shape, clarity, color and measurements.
A slightest difference causes the price to fluctuate.
We price all of our diamonds to match or beat the competition.
The retail replacement value can be 25 to 50% higher than
the price you purchased it for.

Can you mount the stone for me?
Yes, we have an incredible team of jewelry designers and bench jewelers.
We can create any simple or intricate mounting you'd like.

How long will it take to set my diamond on my ring?
Solitaire and three stone settings usually take 2-4 days but can be
rushed when necessary.
Custom mountings usually take 10-15 days to complete and deliver.

What if the ring is the wrong finger size?
KILITIS Jewelry offers overnight ring sizing at no extra charge to our customers.
If you present the ring and it does not fit, just bring it back to us to resize for her.

How do I know what shape she'll like?
Engagements are rarely an out-of-the-blue surprise, so it is common to
discuss shape options with your partner.
One way to ensure you find a shape that will match her taste and style
is to shop for a ring together.
If you prefer keeping the ring a total surprise, visit our Web Site page
www.kilitis.com  to select the shape that is perfect for her.

How do I know what setting she'll like?
Our best recommendation is to ask her friends and family about what she wants.
Or you can have the diamond mounted in a simple solitaire setting.
After presenting the diamond to her, have the diamond remounted in the setting of her choice.
If you purchase a stone over 0.50 ct. from KILITIS Jewels, we will gladly credit you the full cost
of the solitaire setting toward the remount.

Do you provide an appraisal with my purchase?
Yes, KILITIS Jewels will provide you with a formal jewelry appraisal for your piece.
It will include all details on the piece, along with the retail replacement value.
The retail replacement value can be 25 to 50% higher than the price you purchased it for.

How do I ensure my ring?
KILITIS Jewels highly recommends insuring your jewelry to protect it from loss, theft, etc.
There are two options for doing this. You can insure your jewelry through
verified insurance companies. 
Please call your agent  to discuss this option further.

Do I buy the band at the same time?
Most people choose to purchase the wedding band at a later date, 1 to 3
months before the wedding date.
We can fit any wedding band flush with the engagement ring.
And, we carry a large selection of men's wedding bands, both
with and without diamonds.

How do we care for the ring after purchase?
1. Handle your diamond sparingly. Because diamonds are natural magnets for oil,
try not to touch the diamond with your fingers.
2. Once a month , use one the following baths to prevent oil and dirt buildup:
Warm water and dish ( drops )soap
Rubbing alcohol or vodka
3. Don’t use harmful solutions. Chlorine, harsh abrasives or toothpaste should
never be used when cleaning diamonds.

Do you carry other items, other than rings?
Yes! We have an extensive collection of diamond earrings, diamond pendants,
tennis and fashion bracelets, as well as other items. Pieces in this collection
begin at € 150 and make wonderful holiday and birthday gifts.

Do you buy diamonds?
Yes, we do buy diamonds. Please call us for an appointment to let us view
your diamond and give you a price quote.

       Custom Rings
Do you offer custom rings?
Yes, we offer custom design rings.
Combine this with our wholesale purchasing
environment and you are assured of getting
the exact custom ring you want at the
lowest price available

 Private Jeweler
Are you truly a private jeweler?
Absolutely! We offer custom diamond rings and
designer diamond rings at wholesale prices in a
truly Working space environment.

For Additional Questions Please call +302103233827
+306946661314  or  mail us!
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